Franchisor Risks and Responsibilities in Enforcing System Standards in Unusual Times

September 24, 2020


Marissa Carnevale hosted a roundtable during the 2020 edition of CFA Franchise Law Day on September 24, 2020.

The discussion explored how franchisors may consider navigating the enforcement of system standards and the associated risks and responsibilities, especially when it comes to: compliance with COVID-19-centered standards, compliance with system standards vs. compliance with laws, disparities in treatment, approved suppliers, and how flexible franchisors can be in encouraging viability for their franchisees without compromising the brand image.

This roundtable also included examples from the field as well as practical tips for franchisors navigating the pandemic landscape.

The event was organized by the Canadian Franchise Association.